Managing Conflict With Emotional Intelligence for a Winning Team
Speaker: Susan Redding
How does emotion influence your approach to a difficult situation? Identify which of the five methods for handling conflict is your go-to strategy, and then learn how to choose and apply the most effect method to achieve the best results in each situation. You must step out of your comfort zone at times and recognize that you do have a choice in how you react, how you make decisions, and how you lead others. You can begin to recognize your own emotional triggers and begin to become more accountable for the effects of your actions on others. This session will show you how to awaken your own emotional awareness so you can improve not only your conflict-handling skills, but also your problem-solving skills, your time management skills, and your overall health and well-being.
